Terms of service

Terms of Service

1. Overview

This online store is operated under the iFortune brand by iFortune Global Limited (愛福運環球有限公司).

Throughout this website, the terms “iFortune”, “we”, “us” and “our” refer to the operator of this store.

By visiting our website, placing an order, or otherwise using our online store, you agree to these Terms of Service and any policies referenced in them.

Please read these Terms carefully before using the store.

Nothing in these Terms limits any consumer rights that cannot lawfully be excluded or restricted under applicable law.

2. Online Store Use

You may use this store only for lawful purposes.

You must not use our website, products or services in a way that violates applicable laws, infringes the rights of others, interferes with the operation or security of the store, or involves fraudulent or abusive activity.

We reserve the right to refuse or cancel orders where reasonably necessary to prevent fraud, misuse, pricing errors, inventory errors or other unlawful activity.

3. Product Information

We aim to present product descriptions, specifications, images, prices and other information as accurately as reasonably possible.

Product colours and appearance may vary slightly depending on lighting, photography and the device or screen used to view the store.

Measurements described as approximate may be subject to reasonable manufacturing or measurement variation.

We may update product information where necessary to correct errors or reflect product changes.

Nothing in this section limits your rights where goods do not conform to the applicable contract or mandatory consumer protection law.

4. Orders

Submitting an order does not necessarily mean that we have accepted it.

We may need to verify payment, inventory availability, delivery information or other order details before processing an order.

If we are unable to fulfil an order after payment has been received, we will take appropriate steps to cancel or refund the affected order.

Customers are responsible for providing complete and accurate contact and delivery information.

5. Prices and Payment

Prices are displayed in the currency shown on the store or at checkout.

Available payment methods are displayed during checkout and may change from time to time.

You agree to provide current, complete and accurate billing and payment information when placing an order.

Where applicable, taxes, duties or other charges will be handled in accordance with the information presented at checkout and applicable law.

6. Shipping and Delivery

Shipping availability, costs and estimated delivery times are described in our Shipping Policy and during checkout.

Delivery times are estimates unless expressly stated otherwise.

Customs processing, carrier operations, public holidays, weather, incorrect delivery information or other events outside our reasonable control may affect delivery times.

Please refer to our Shipping Policy for further information.

7. Returns, Cancellations and Refunds

Returns, order cancellation requests and refunds are governed by our Return and Refund Policy and the return and cancellation rules made available through our store.

Nothing in our policies excludes rights or remedies that cannot legally be excluded under applicable consumer protection law.

8. Product Use

Customers are responsible for using products appropriately and in accordance with any product information or instructions supplied.

Product information on this website is provided for general consumer information and should not be interpreted as medical or professional advice.

Where a product is used in connection with feeding, food preparation or other personal routines, customers remain responsible for following any relevant professional guidance applicable to their own circumstances.

9. Third-Party Services

Our store may use third-party services, including payment providers, shipping providers, analytics services and applications made available through Shopify or other service providers.

Third-party services may be subject to their own terms and privacy practices.

We are not responsible for third-party websites or services that are outside our reasonable control, except where liability cannot lawfully be excluded.

10. Intellectual Property

Unless otherwise stated, the content of this store, including iFortune branding, product photography, graphics, written content and website materials, is owned by us or used with permission.

You may not reproduce, distribute, commercially exploit or use our content without permission except as permitted by applicable law.

11. Prohibited Conduct

You must not use the store to:

engage in fraud or unlawful activity;
submit false or misleading information;
interfere with store security or functionality;
distribute malicious software;
attempt unauthorised access to our systems;
infringe intellectual property or other legal rights; or
use automated systems in a manner that materially disrupts normal operation of the store.

12. Errors and Availability

From time to time, the website may contain typographical errors, inaccurate information or omissions relating to product descriptions, pricing, promotions, shipping, availability or other information.

Where legally permitted, we may correct genuine errors and update information.

If an error materially affects an order you have already placed, we will take reasonable steps to contact you and provide an appropriate resolution.

13. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental or consequential losses arising solely from use of the website where such liability may legally be limited.

This section does not exclude or restrict liability that cannot lawfully be excluded, including mandatory consumer rights that apply to your purchase.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, store functionality, policies or applicable legal requirements.

The version published on this website at the time of your transaction will apply to that transaction unless applicable law requires otherwise.

15. Governing Law and Consumer Rights

These Terms are governed, to the extent permitted by applicable law, by the laws applicable to the legal business entity operating this store.

If mandatory consumer protection laws in your country or region apply to your purchase, nothing in these Terms is intended to exclude or restrict those protections.